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REAL World 2008

Austin or bust!

Issue: 6.4 (May/June 2008)
Author: Marc Zeedar editor-at-rbdeveloper.com
Article Description: No description available.
Article Length (in bytes): 13,643
Starting Page Number: 11
RBD Number: 6408
Resource File(s): None
Related Link(s): None
Known Limitations: None

Excerpt of article text...

REAL World 2008 had an inauspicious beginning, at least for me. I woke up at four a.m. on Tuesday, March 18th, to head off to the airport for my 8:50 a.m. flight to Texas (I live over an hour away from the Portland, Oregon airport, and I needed to make a stop on the way, so I had to leave my house at six). The first clue that things were not well was when I turned on the TV as I was getting ready and saw the U.S. weather map showing thunderstorms in two parts of the country: Oregon/Washington and Texas. "Great," I thought, "bad weather in both of the places where I'll be."

A few hours later, having survived the adventures of the security check and boarded the plane, I was napping as we waited for take-off clearance. Then the pilot came on to announce a weather delay due to the storms in the Dallas area. An hour an half later, he came back to announce that the flight had been canceled.

Now I fully realize weather is out of the control of the airlines, but the way they handled the aftermath was extremely poor: we were merely given slips of paper with an 800 number to call -- which just gave a busy signal for the next two hours. The American Airlines front desk was no more help: over 200 people standing in line while a single rep chatted on the phone and served no one.

...End of Excerpt. Please purchase the magazine to read the full article.

Article copyrighted by REALbasic Developer magazine. All rights reserved.


 


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